AcuityStat medical transport van at a hospital entrance
Palm Beach County · Live Dispatch Active

Healthcare Transportation,
Driven by Precision and Care.

Palm Beach County's premier tech-enabled NEMT provider. Delivering reliable, door-through-door medical transport for hospitals, clinics, and families — on time, every time.

99.2%

On-Time Pickup Rate

24/7

Dispatch Availability

DoorDoor

Through-Door Service

Palm Beach County VFH Licensed
AHCA Level 2 Background Screened Drivers
PASS & CPR/First Aid Certified
HIPAA-Compliant Logistics Platform
Wheelchair & Stretcher Equipped
Why AcuityStat

Three Pillars of a Better Ride

Real-Time Fleet Visibility

Eliminate discharge delays and missed appointments. Hospital staff and family members can track ride progress live with automated GPS updates and precise arrival ETAs.

Live GPS Tracking

Door-Through-Door Care

We go beyond curb-to-curb service. Our trained, certified drivers assist patients safely from inside their room, through the facility, and directly into their receiving care setting.

Certified Driver Assistance

Dedicated Facility Portal

Say goodbye to long hold times with telephone dispatch. Discharge planners can schedule, manage, and audit patient rides in 30 seconds through our custom web portal.

30-Second Booking
Who We Serve

Built for Every Care Journey

For Hospitals & Case Managers

Social Workers & Discharge Planners

The Problem: Patient readmission risks and costly bed bottlenecks caused by delayed transportation.

Guaranteed pickup windows for hospital discharges.

Direct portal integration for zero-friction booking.

Bariatric, wheelchair, and ambulatory options tailored to patient acuity.

Request a Facility Demo

For Medicaid Brokers & Health Plans

Plug-and-Play Provider, Ready for Scale

Compliant with Modivcare, MTM, and MCO billing standards.

100% digital electronic trip logs — signatures, timestamps, and geofenced pickup/dropoff coordinates.

Modivcare MTM MCO Plans AHCA
Become a Network Provider
Fleet & Technology

Engineered for Patient Safety

ADA

ADA-Compliant Wheelchair Vans

  • Hydraulic lift systems
  • 4-point tie-down securement
  • Wheelchair & power chair compatible
Ambulatory

Ambulatory Vehicles

  • Low step-in height
  • Climate-controlled comfort
  • Comfortable seating for caregivers
Stretcher

Stretcher / Gurney Transport

  • Bariatric-capable options
  • Patient monitoring en route
  • Two-person assist available
AcuityStat Driver App

Digital Signatures & Route Optimization

Our React Native driver app captures electronic signatures at pickup and drop-off, logs geofenced coordinates with timestamps, and optimizes routes in real time — all synced to the facility portal instantly.

Electronic Signature Capture

Paperless proof of transport at both endpoints.

Real-Time Route Optimization

Dynamic routing reduces wait times and fuel costs.

Digital Trip Logs

Every ride archived with GPS, time, and signature data.

AcuityStat
ON DUTY
Current Trip IN PROGRESS

Patient: M. Rodriguez

St. Mary's → JFK Medical Center

ETA 14 min Wheelchair Van

Pickup — St. Mary's Med Ctr

07:42 AM · Signed ✓

Drop-off — JFK Med Center

08:05 AM · Pending

Drop-Off Signature

Awaiting signature…
Testimonials

Trusted by Care Professionals

"AcuityStat's portal has completely transformed our discharge workflow. I can book a ride in under a minute and track the patient until they arrive — no more phone tag with dispatch."

JD

Jennifer D., LCSW

Discharge Planner · St. Mary's Medical Center

"The door-through-door service gave me peace of mind knowing my mother was escorted safely from her room to the rehab facility. The driver was compassionate and professional."

RM

Robert M.

Family Caregiver · Boca Raton

"Their electronic trip logs and geofenced records make billing reconciliation effortless. AcuityStat is one of the most compliant NEMT providers in our network."

AT

Amara T.

Medicaid Broker Liaison · South Florida Region

FAQ

Frequently Asked Questions

All of Palm Beach County, including West Palm Beach, Boca Raton, Delray Beach, Jupiter, and surrounding medical hubs.

We accept advance bookings as well as same-day discharge requests through our priority facility portal.

Yes. We partner with state Medicaid brokers and MCO plans to provide no-cost transportation for eligible members. We also accept direct facility contracts and private pay.

Ready When You Are

Let's Move Your Patients
Safely and On Time.

Schedule a ride for your loved one or request a facility demo for your hospital. AcuityStat is standing by across Palm Beach County.

(561) 555-0100
dispatch@acuitystat.com
Palm Beach County, FL